Shipping & Returns

Last updated: August 14, 2026

Thank you for shopping with Wine of the Sea. Wine of the Sea wines offered through this website are sold and fulfilled by WORLD WINES & LIQUOR, Exclusive Ohio Retailer of Wine of the Sea. We want your order to arrive safely and in excellent condition.

Please review our shipping, delivery, return, and refund policies below.

1. Free Shipping

WORLD WINES & LIQUOR offers FREE SHIPPING on all orders placed through this website.

No promotional code is required. Any additional charges that may result from failed delivery attempts, incorrect shipping information, or other circumstances described in this policy are not included in our free shipping offer.

2. United States Shipping Only

WORLD WINES & LIQUOR currently ships orders within the United States only.

Alcoholic beverages can only be shipped to states and locations where the sale and shipment of alcohol are legally permitted and where WORLD WINES & LIQUOR is authorized to fulfill the order.

Shipping availability may vary depending on the destination and applicable federal, state, and local laws, licensing requirements, and carrier restrictions.

We reserve the right to refuse or cancel an order if we are unable to legally ship alcoholic beverages to the requested destination.

3. Order Processing

Orders are processed as quickly as reasonably possible after payment and order information have been successfully received.

Processing and shipping times may vary depending on product availability, order volume, holidays, weather conditions, carrier operations, age-verification requirements, and other circumstances beyond our reasonable control.

You will receive order and shipping information using the contact details provided during checkout when applicable.

4. Age Requirement & Adult Signature

You must be 21 years of age or older to purchase alcoholic beverages through this website.

Alcohol shipments may require an adult signature from a person 21 years of age or older at the time of delivery.

The shipping carrier may request a valid government-issued photo ID as proof of age.

Where an adult signature is required, alcoholic beverages cannot be left unattended at the delivery address.

We recommend using a delivery address where an adult aged 21 or older will be available to receive the shipment.

5. Delivery Times

Any delivery dates or timeframes provided through this website or by a shipping carrier are estimates and are not guaranteed.

Delivery may be delayed due to weather, carrier disruptions, holidays, legal restrictions, address issues, failed delivery attempts, or other circumstances outside our reasonable control.

Because wine can be sensitive to extreme temperatures, shipment may also be delayed when reasonably necessary to help protect the quality and condition of the product.

6. Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase.

If an order cannot be delivered because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery, or inability to obtain the required adult signature, additional shipping, handling, or return charges may be the responsibility of the customer where permitted by applicable law.

7. Damaged, Defective or Incorrect Orders

Please inspect your shipment when it arrives.

If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible at info@shopwineofthesea.com.

Please include:

Your order number
Your name and contact information
A description of the problem
Photographs of the product and packaging when applicable

We will review the issue and determine the appropriate replacement, refund, or other resolution.

Please do not discard damaged products or packaging until we have reviewed your request, as photographs or additional information may be required.

8. Returns

Due to the nature of alcoholic beverages and applicable regulations, we generally cannot accept returns simply because a customer changes their mind, no longer wants the product, or does not prefer the taste of the wine.

Returns may be accepted or another resolution may be offered when a product is damaged, defective, shipped incorrectly, or when otherwise required by applicable law.

Please do not return alcoholic beverages without contacting WORLD WINES & LIQUOR first.

9. Refunds

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your bank, credit card issuer, or payment provider.

Shipping, handling, return shipping, or other charges resulting from circumstances for which the customer is responsible may be non-refundable where permitted by applicable law.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

10. Failed or Refused Delivery

If a shipment is refused or cannot be delivered because no eligible adult aged 21 or older is available to provide the required signature, the carrier may attempt redelivery or return the shipment.

Any additional costs resulting from failed or refused delivery may be deducted from an applicable refund or charged to the customer where permitted by law.

11. Changes to This Policy

We may update this Shipping & Returns Policy from time to time to reflect changes in our shipping practices, carrier requirements, applicable laws, or business operations.

The current version of this policy will be posted on this page with the applicable “Last updated” date.

12. Contact Us

If you have questions about shipping, delivery, returns, or refunds, please contact us:

WORLD WINES & LIQUOR
Exclusive Ohio Retailer of Wine of the Sea

8760 Mentor Ave
Mentor, OH 44060, USA

Phone:
+1 440-413-5685

Email:
info@shopwineofthesea.com